Shipping & Returns

Free standard shipping on all orders over $80 within Australia.

A $5 flat rate shipping fee applies to all orders under $80, with the exception of in-warranty repair parts and repairs.

Time frames

VIC / NSW / ACT Metro: 2-3 Business days
QLD / SA / WA / TAS Metro: 3-5 Business days
NT Metro: 5-7 Business days
VIC / ACT / NSW / QLD / SA / WA / TAS / NT Regional: Up to 10 Business Days

Orders placed after midday on a Friday, anytime on a Saturday, Sunday or on a public holiday will be processed the next working day.
Note: Delivery times are estimated guides.

Tracking Information + Courier Service

Our nominated courier service is AU Post.

We will send you an email with your tracking number, once your order has been dispatched from our distribution centre to let you know that it is on its way.

A signature may be required on delivery. If you are unavailable, please nominate a secure delivery address where someone is available to sign or if you're happy for the courier to leave, please leave a detailed note at checkout with instructions.
We do not currently deliver to collection points such as: PO Boxes.

Once your parcel has been picked up by our courier provider, BLUNT is no longer liable or responsible for any delays or lost/damaged items. If the address provided is unattended, an attempted delivery card will be left (if you haven't otherwise stated to leave) and your parcel will be redirected to the nearest courier depot for you to collect. In the scenario you have any issues with your delivery please contact the courier company to lodge a claim.

Returns

We’re confident that you’ll love your new BLUNT Umbrella, however if not 100% satisfied we offer returns/exchanges on full priced, unused items within 30 days from the purchase date.

Refunds and exchanges will only be processed if items are in original, resellable condition, and in its original unmarked box with hang tags. If returned in unsellable condition, we reserve the right to refuse a refund and will return the item(s) back to you.

Please note: Returns/exchanges only apply to purchases made online at bluntumbrella.com.au We do not accept returns from Stockists/resellers. Please get in touch with your original place of purchase to do so.