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Shipping + Returns

 

Free Standard Delivery across Australia

Please note: Our courier delivery company (Australia Post) is experiencing nationwide delivery delays with cases experiencing delays of up to 10 business days. Please bare with us and remember to stay kind.

Timeframes
VIC / NSW / ACT Metro: 2-3 Business Days
QLD / SA / WA / TAS Metro: 3-5 Business days
NT Metro: 5-7 Business Days
VIC / ACT / NSW / QLD / SA / WA / TAS / NT Regional: Up to 10 Business Days
Orders placed after midday on a Friday, anytime on a Saturday, Sunday or on a public holiday will be processed the next working day.
Note: Delivery times are estimated guides.

Tracking Information + Courier Service
Our nominated courier service is AU Post.
All orders are dispatched from our distribution center in Victoria. We will send you an email with your tracking number, once your order has been dispatched from our distribution centre to let you know that it is on its way.

A signature may be required on delivery. If you are unavailable, please nominate a secure delivery address where someone is available to sign or if you're happy for the courier to leave, please leave a detailed note at checkout with instructions.
We do not currently deliver to collection points such as: PO Boxes.

Once your parcel has been picked up by our courier provider, BLUNT is no longer liable or responsible for any delays or lost/damaged items. If the address provided is unattended, an attempted delivery card will be left (if you haven't otherwise stated to leave) and your parcel will be redirected to the nearest courier depot for you to collect. In the scenario you have any issues with your delivery please contact the courier company to lodge a claim.

Returns
We’re confident that you’ll love your new BLUNT Umbrella, however if not 100% satisfied we offer returns/exchanges on full priced, unused items within 30 days from the purchase date.

Refunds and exchanges will only be processed if items are in original, re-sellable condition, and in its original unmarked box with hang tags. If returned in unsellable condition, we reserve the right to refuse a refund and will return this item back to you. All postage costs to return any items are on the customer, along with ensuring the items are properly packaged to avoid damage in transit. You assume any risk of lost or theft during transit, therefore, we also advise on tracked delivery as we are not responsible for items until received.

Returns/exchanges only apply to purchases made online at www.bluntumbrella.com.au We do not accept returns from Stockists/resellers. Please get in touch with your original place of purchase to do so.

Please get in touch with our customer service team at info@bluntumbrellas.com and provide your online order number and reasons for your return/exchange. A Return Authorisation number will be provided to you by BLUNT, this needs to be included with your order to be accepted.

 

Free Standard Delivery across Australia

Timeframes
VIC / NSW / ACT Metro: 2-3 Business Days
QLD / SA / WA / TAS Metro: 3-5 Business days
NT Metro: 5-7 Business Days
VIC / ACT / NSW / QLD / SA / WA / TAS / NT Regional: Up to 10 Business Days
Orders placed after midday on a Friday, anytime on a Saturday, Sunday or on a public holiday will be processed the next working day.
Note: Delivery times are estimated guides.

Tracking Information + Courier Service
Our nominated courier service is AU Post.
All orders are dispatched from our distribution center in Victoria. We will send you an email with your tracking number, once your order has been dispatched from our distribution centre to let you know that it is on its way.

A signature may be required on delivery. If you are unavailable, please nominate a secure delivery address where someone is available to sign or if you're happy for the courier to leave, please leave a detailed note at checkout with instructions.
We do not currently deliver to collection points such as: PO Boxes.

Once your parcel has been picked up by our courier provider, BLUNT is no longer liable or responsible for any delays or lost/damaged items. If the address provided is unattended, an attempted delivery card will be left (if you haven't otherwise stated to leave) and your parcel will be redirected to the nearest courier depot for you to collect. In the scenario you have any issues with your delivery please contact the courier company to lodge a claim.

Returns
We’re confident that you’ll love your new BLUNT Umbrella, however if not 100% satisfied we offer returns/exchanges on full priced, unused items within 30 days from the purchase date.

Refunds and exchanges will only be processed if items are in original, re-sellable condition, and in its original unmarked box with hang tags. If returned in unsellable condition, we reserve the right to refuse a refund and will return this item back to you. All postage costs to return any items are on the customer, along with ensuring the items are properly packaged to avoid damage in transit. You assume any risk of lost or theft during transit, therefore, we also advise on tracked delivery as we are not responsible for items until received.

Returns/exchanges only apply to purchases made online at www.bluntumbrella.com.au We do not accept returns from Stockists/resellers. Please get in touch with your original place of purchase to do so.

Please get in touch with our customer service team at info@bluntumbrellas.com and provide your online order number and reasons for your return/exchange. A Return Authorisation number will be provided to you by BLUNT, this needs to be included with your order to be accepted.